Customer retention SaaS · For Amazon sellers
Turn every after-sales touchpoint into more than a closed ticket and help you retain customers
PingXiaoZhu is a customer retention operations SaaS for Amazon sellers—campaign pages, flows, rewards, video guidance, and multi-language setup—with subscription plans and custom development.
Subscription & custom
development For brands & multi-store
teams Better after-sales efficiency
& retention
Operations dashboard (demo)
Retention · Conversion · Efficiency
Live
Retained customers
0
Interactions done
0
Campaign conversion
0
Retention trend
Last 30 days
Conversion mix
Overview
Interactions 58%
Campaign 22%
Other 20%
Many Amazon sellers don’t lack orders —they lack a system to keep customers engaged.
From after-sales pages to rewards and retention, too many teams still rely on spreadsheets and scattered tools—slow, hard to scale, and weak at building long-term customer assets.
Fragmented workflows
Pages, rewards, guidance and customer data live in different tools—slow collaboration.
High maintenance
Different products, marketplaces and campaigns mean repeated configuration work.
Weak retention
Relationships often end after the order—little ongoing connection or lifecycle ops.
Generic tools fall short
Off-the-shelf products rarely match real seller workflows and page requirements.
From after-sales to retention to long-term growth.
PingXiaoZhu helps you unify after-sales operations and turn every interaction into a retention touchpoint you can build on.
More efficient after-sales
One place for page setup, copy, rewards and guidance—less manual work.
Stronger retention
Capture profile and behavior data across flows to grow customer lifetime value.
Flexible configuration
Mix modules, interactions and rewards to fit different business models.
Built for long-term growth
Not just a back-office tool—a system for repeat purchase and durable operations.
After-sales Retention Long-term ops
Core capabilities designed for Amazon seller workflows.
Campaign page builder
Modules, button copy, guidance and display logic—fully configurable.
Rewards & lucky draws
Spin, scratch, lucky draws and prizes—including gift cards—per campaign.
Multi-content modes
Text, images and video for richer buyer-side experiences.
Retention data
Capture customer profile and behavior to power long-term operations.
Three paths Subscription, dedicated deployment & custom development for every stage of your business.
Whether you need a fast SaaS rollout, an isolated dedicated environment, or tailored development, PingXiaoZhu can match how you operate today and scale tomorrow.
Standard subscription
Go live quickly with a ready-to-run SaaS stack.
- Multiple plan tiers
- Predictable cost & continuous updates
- Full feature access
Dedicated deployment
Full PingXiaoZhu on your dedicated cloud, isolated from multi-tenant SaaS—stronger
compliance, performance and branding control.
- Dedicated environment & data
- Scoped implementation & ops
- Best for larger, collaborative teams
Custom development
Bespoke visuals and business logic for long-running programs and deep retention plays.
- Unique styling
- Custom flow logic
- Module extensions
Want a system that fits your team?
Book a demo or talk through options—we’ll help you map the right setup.